First of all, do we refer to tracking your order via the link in the email you received from us when the package was shipped from our warehouse?
If the tracking does not give you an answer as to when the package arrives at the package box, you can contact our customer service:
+45 9864 5046
OPENING HOURS TELEPHONE
Mon-Thurs: 9.00-15.00
Fri: 9.00-15.00