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Orders & Payments
Can my order be gift wrapped?
Which payment methods do you accept?
How do I know if Maileg has received my order?
Can I change or cancel my order?
My order was fulfilled incorrectly
Delivery & Returns
How do I return an item?
Do you offer free shipping?
What shipping options do you use?
I can't track my package?
When will my package arrive?
Lost, Stolen, or Damaged Package?
What age should my child be to play with Maileg toys?
Are the toys washable?
Size guide for Mice
Size guide for Bunnies & Rabbits
Size guide for Safari Friends & Noah's Friends
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CSR & Environment
What is Maileg's CSR politics?
What does Maileg do for the environment?
How do I contact Maileg?
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