FAQ

Pedidos y pagos

• ¿Qué métodos de pago aceptan?
• ¿Cómo puedo saber si Maileg ha recibido mi pedido?
• Can I change or cancel my order?
• My delivery is wrong / something is missing from my order

Envíos y devoluciones

• How do I return an item?
• Do you offer free delivery?
• Opciones de entrega
• I can't track my package?
• When will my package arrive?
• Lost, Stolen, or Damaged Package?

Productos

• What age should my child be to play with Maileg toys?
• Product Safety
• Is your toys washable?
• Size guide for mice
• Size guide for Bunnies & Rabbits
• Size guide for Safari Friends & Noah's Friends

RSE y Medio Ambiente

• What is Maileg's CSR politics?
• What does Maileg do for the environment?

RGPD

• How do I contact Maileg?